Introduction
At Colsie® Bralette, Shorts, Sweatpants, Pajama Set, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.
Please take a moment to familiarize yourself with our privacy practices. Contact us if you have any questions or concerns. By using our site and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information from you to provide a personalized and meaningful experience. The information we collect depends on how you use our site and services.
Personal Information
Personal information is data that can identify you as an individual. We collect the following types of personal information about you:
- Contact data: Such as your name, email address, postal address, and phone number when you create an account, make purchases, subscribe to our newsletter, or contact us.
- Payment information: Such as your payment card type, name on the card, billing address, and other payment details when you make purchases from us.
- Account information: Such as your username, password, interests, preferences, feedback, survey responses, and any other information you provide in your account profile.
- Shopping information: Such as your orders, order history, shopping preferences, items viewed or added to your cart, and any other shopping activity associated with your account.
- Communications: Such as the content of an inquiry or communication you send to us, or participation in chats, forums, or surveys.
Non-Personal Information
Non-personal information does not identify you specifically. The non-personal information we collect includes:
- Device data: Information about the device and browser you use to access our site, such as your IP address, device type, operating system version, browser type and settings, and the presence of cookies.
- Usage data: How you use and interact with our website, such as pages visited, products viewed, links clicked, files downloaded, and areas of interest.
- Location data: Your general geographic location indicated by your IP address or device settings.
- Analytics data: Information about your visit to our site based on cookie data, such as traffic sources, length of visit, pages viewed, and what site you came from.
How We Use Your Information
We use your personal and non-personal information in the following ways:
- Provide and manage your account
- Assist with orders and purchases
- Process payments
- Communicate with you about our products, services and promotions
- Customize your browsing experience
- Operate, improve, and optimize our products and services
- Perform analytics and conduct customer research
- Prevent fraud, criminal activity, security breaches, and enforce our Terms of Service
- Comply with legal obligations and requirements
We only process your personal information for the purposes outlined in this Privacy Policy or notify you of prior to processing. We will not use your personal data for unrelated purposes unless legally required to do so. You can withdraw consent at any time.
How We Share Your Information
We may share the information we collect about you in the following situations:
Service Providers
We may disclose your personal information to third party service providers and partners who assist us with operating the website, conducting our business, and serving customers. This allows us to provide and improve our products and services.
Service providers include:
- Payment processors: To facilitate purchases, payments, and refunds.
- IT service providers: For website hosting, maintenance, and security.
- Marketing and advertising partners: To provide more relevant content and deliver emails or ads.
- Research and analytics partners: To better understand our customers and improve our services.
- Customer support providers: To assist with customer service inquiries.
We require all service providers to respect the confidentiality and security of personal data. We only permit them to process your personal information for specific purposes under our instruction.
Legal Obligations
We may share your personal information with third parties if required for legal reasons, such as:
- Complying with court orders, subpoenas, or other legal process requirements
- Responding to lawful requests by public authorities
- Enforcing our Terms of Service or other applicable agreements or policies
- Protecting the security and integrity of our site, products and services
- Exercising or defending legal claims
Corporate Transactions
Your personal information may be transferred to an acquiring organization if we undergo a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. We will notify you of any such change in ownership and explain your choices.
Data Retention
We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting obligations.
To determine the appropriate retention period, we consider factors such as:
- How long you use our site and services
- Whether you have an account with us
- Whether there is a legal requirement to retain the data
- Whether the data is sensitive in nature
We may anonymize your personal information so that it can no longer be associated with you. Anonymized data is not subject to this Privacy Policy and we may retain and use it indefinitely.
Your Privacy Rights
You have certain rights related to your personal data under data protection laws. These rights include:
- Access: You can request more information about the personal data we hold about you and obtain a copy of this data.
- Rectification: If your personal data is inaccurate or incomplete, you can request that we correct or update it.
- Erasure: You can request the deletion of your personal data if certain conditions are met.
- Restriction of processing: You can ask us to restrict the use of your data in some circumstances.
- Object: You can object to our processing of your data for direct marketing purposes or other reasons.
- Portability: You can ask us to provide a copy of your data in machine-readable format or have it sent to another controller.
- Withdraw consent: You can withdraw your consent to our processing of your data. This will not affect past processing.
- Lodge complaints: You can lodge a complaint with the relevant data protection authority if you believe we have not complied with data protection laws.
To make a request, please contact us using the details in the Contact Us section below. We will consider and respond to all requests in accordance with applicable laws.
Keep in mind that certain personal information may be exempt from rights of access, correction, and deletion in some cases.
Security of Your Information
We take all reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Measures include:
- Encryption of data in transit and at rest
- Firewalls and access controls to protect our servers
- Authentication mechanisms on our websites and services
- Secure communication channels with service providers
- Regular security assessments of data practices
While we aim to protect your personal information, no website, product, device, online application, or transmission can be guaranteed to be completely secure. We urge you to take precautions to protect your data, such as choosing a strong account password.
International Data Transfers
We are a global organization and your personal information may be stored and processed in any country where we have facilities or service providers. We take steps to ensure data received in other countries adheres to protections similar to those required in your home country.
Children’s Privacy
Our website and services are meant for adults. We do not knowingly collect or process any personal information from children under the age of 13 without parental consent. If you are the parent or guardian of a minor child, please contact us if you believe your child’s information has been submitted to us. You can also request that the information be deleted.
Changes to this Policy
We may modify this Privacy Policy from time to time to reflect evolving laws, regulations, and business practices. If we make material changes, we will notify you through the website, email, or other means prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
Please feel free to contact us if you have any questions about our Privacy Policy or want to exercise your privacy rights.
- By email: [email protected]
- By phone: 555-123-4567
We will address your concerns and attempt to resolve any privacy issues in a timely manner. You can also contact your local data protection authority with any complaints.